Our OPTICS framework allows us to look in depth at the key business domains which are impacted when technology changes are introduced and determines the activities and deliverables required to support the realization of value to your organization.
An organization needs to have the right IT services delivered via multiple channels, supported by integrated teams aligned to a set of architectural standards with the right level of governance and where risk and compliance have been taken fully into account.
But, critically, it is the customer, internal and external, experience which drives the way these teams are brought together and organized; Sentinel looks through the eyes of the customer to assess the current IT service framework and determine what improvements, if any, are required, to support increased quality of service delivery.
Leaders need to create and provide realistic visions of what can be achieved by their organization. They need to have buy-in from their peers, their reports and staff. Only when everyone is moving in the same direction that change can happen and be successfully adopted, not just accepted.
We pride ourselves on working at all levels of an organization and sharpening the focus on the end state, the value and benefits that achieving that target will bring to both internal and external stakeholders.
We are your partners and we pride ourselves not on our work, but on the results of our work. Customers who have followed the transformation paths we have created regularly report having higher levels of success and agreed benefits than before.
We have highly experienced business analysis and software development teams who can and have designed and coded systems from the ground up for our customers. We offer:
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